Shipping policy

We offer complimentary shipping within New Zealand, Australia and the United States.

All orders are dispatched from Auckland within 1–2 business days, and ship with full tracking.

We'll notify you once your parcel has been dispatched, along with a tracking number so you can follow your order every step of the way.

Delivery Timeframes

The delivery timeframes below apply from the date your order is dispatched and scanned by our courier network.

NZ Major Metro: 1–2 business days
NZ Rest of North & South Island: 2–3 business days
NZ Rural (RD): 4–6 business days

AU: 2–6 business days
US: 5–14 business days

All delivery windows are estimates provided by our carrier network.

International Orders

We currently ship from New Zealand to Australia, and the United States.

Australia: Orders typically arrive within 2-6 business days. Pricing is fully inclusive of shipping and duties (nothing more to pay on delivery).

United States: Orders typically arrive within 5–14 business days. Shipping is complimentary. Any applicable duties and taxes are calculated and collected at checkout.  This means what you see is what you pay, with no unexpected charges at the door. We monitor US trade policy closely and will update our pricing if anything changes.

We’re working on expanding to more destinations. Stay tuned!